Build true autonomy
with
on-demand AI Coaching
Expert Coach bridges the gap between training and real-world performance, giving your people the right support, exactly when they need it.
Training gets people ready. But in the field, old habits kick in and the new ones don't stick. Expert Coach supports each of your team members at that key moment, when skills need to be put into action. It extends training in real-world settings to turn learning into concrete, lasting practices.
Expert Coach guides your teams through real-world challenges, so they keep growing
Any team member can raise a real situation they're facing
Whether preparing for a meeting, after training, or to debrief an interview, Coach Expert analyzes the case using the imported knowledge base and reframes the issue.
Expert Coach asks the right questions to build perspective and develop independent thinking
Unlike a standard conversational AI, Expert Coach doesn’t provide the answer directly. It helps the learner analyze their situation, step back, and build their own solution.
Like a real coach, it guides your thinking and helps you move into action
Expert Coach can reactivate knowledge imparted in training and delivers actionable, concrete advice.
Concrete metrics to connect learning and performance
With Expert Coach dashboards, you finally see the challenges your people face when applying training on the job.
Spot recurring on-the-job challenges and the work situations that trigger them.
Know when your teams need a quick knowledge refresh — and when they need real-time coaching on the job.
Improve your training content to bridge the gap between theory and day-to-day operational reality.
What Coach Expert actually changes
For L&D teams and managers
- Fewer requests for support
Give teams the guidance they need after training, so they can handle more situations and reduce pressure on experts and managers. - Faster time to proficiency
Help employees move from theory to applying it confidently in real work situations, with a visible impact on performance. - A clearer view of what happens in the field
Identify recurring friction points, doubts and operational challenges, so you can improve your training programs based on real needs.
For learners
- Immediate application of learning
Help teams move from theory to practice more easily with on-demand support available 24/7, directly in their daily workflow. - Fewer mistakes and less hesitation
Give employees the confidence and practical guidance they need to act effectively when the situation calls for it. - Better decision-making in real situations
Provide contextual support that helps teams make better choices, apply the right practices, and handle challenges with more autonomy.
How does Coach Expert help each team take better actions every day?
Here are concrete examples where your team members can use Coach Expert to prepare, adjust, or secure their actions.
Sales
Prepare for a sales appointment with a new client, handle an objection at the end of a meeting...
Customer relations
Prepare for a retention call after a complaint, respond to a complex client request...
Management
Give difficult feedback to a team member, support a colleague experiencing a performance drop...
Compliance & Process
Apply a procedure in a complex situation, understand an internal rule in a specific context...
Recruitment
Prepare for a structured recruitment interview, give feedback to an unsuccessful candidate...
Create a coach for each training in minutes
Coach Expert integrates easily with your current modules or learning paths in just a few steps:
Add the knowledge base
Select the Coach Expert activity and add your knowledge base so it can leverage your expertise.
Generate the Coach Expert
The AI Assistant generates Coach Expert. You can edit all elements if needed.
Validate and launch
From your LMS, either directly or within Teach Up, your learners can consult it whenever they need to.
The best practices of cognitive science are built in
Coach Expert doesn’t just assist; it helps activate knowledge, reason, and act independently.
Develop reasoning and situational understanding
Build lasting reflexes that make teams more autonomous
Deliver contextual, actionable guidance for real-world situations
Most frequently asked questions
If you can’t find your question, you can book a meeting with one of our experts.
Does Coach Expert replace trainers?
No. Coach Expert extends the trainer’s impact after the session. It offers support right when team members are applying what they’ve learned, without increasing the workload for training staff.
Is Coach Expert suitable for all types of training?
It is particularly useful for training that needs to make a real impact on daily work: sales, management, onboarding, customer relations, compliance, safety, technical or job training.
What content does Coach Expert use?
It uses the content you choose: modules, documents, internal resources, procedures, frameworks, or training materials.
Can training teams monitor field challenges?
Yes. The questions asked help identify recurring situations, sticking points, and unmet needs, so that training solutions can be improved over time.
Does Coach Expert give the solution directly?
No, it guides the learner so they can mobilize their knowledge and find the solution on their own.
